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Why Work with Us

Why Work with Us

Ease of booking reservations

Whether you choose one of our itineraries or create a program tailor-made for your client, your reservation will be handled with care. And with our 24/7 customer service, you can rest assured that you and your clients are in good hands.

The relationship we have with our suppliers is built on trust, teamwork and respect, and together our common goal is to provide the best experience for our clients. Because we don’t use intermediaries, we are able to offer both excellent service and pricing.

Guaranteed quality

We maintain a close professional relationship with each of our suppliers and visit them in person at least once a year–we inspect hotel rooms, take the tours and visit the local spots–to ensure we deliver the quality service and accommodations that clients demand.

Professional support 

Our expertise in knowing the details of Italian tourism–the laws, rules and customs–along with local knowledge of the regions in Italy is extremely important when planning itineraries. But, we don’t want to keep it to ourselves! We share that information with you through specialized seminars, training sessions and educational trips designed specifically for travel agents. You’ll come away with new skills and ideas to create customized trips for your clients.

Customer service

We take pride in the fact that every point of contact we have with you and your client is an opportunity to provide excellent customer service. We accomplish that through our strengths in communication, organization and agile management.
And with our 24/7 customer service, our team is with you every step of the journey.

Reliability

Pasion Italiana LLC is a Florida Limited Liability Company formed in 2011. We are a member of Club Italia, a part of the Italian National Tourist Board and the Italian Ministry for Culture Heritage, Activities and Tourism that control the duties and rights of the services offered to travelers.